Tech Environment Support Tech Environment Support

in Halifax, NS

Tech Environment Support Tech Environment Support Job

Job Description Job Attributes+

  • Job ID

    J0820-1183

  • Job Location

    Halifax, NS, Canada

  • Job Category

    Service Desk / End User Services

  • Job Type

    Full Time

MS Windows batch file and script writing skills.

• An understanding of service management process skills including Incident Management,

Problem Management and Change Management

• An understanding of working in a SLA managed service delivery environment

• Strong familiarity with Intel server environments

Preferred Work Experience:

• Experience with automated schedulers such as Control M

• MS Windows System Administration experience

• Knowledge of ITIL Framework

• Experience supporting or working with financial transaction-based applications

• PowerShell scripting

• Exposure in a banking environment or other environment with high availability requirements

• Experience working within the financial sector would be considered a strong asset

Required Level of Education:

• A diploma or degree from a post-secondary institution with a concentration in Information

Technology

• Microsoft technical certifications would be a significant asset



Must Have Technical Skills:

• Windows configuration and support

• Script and batch writing

• Problem solving within operational environments

Nice to Have Technical Skills:

• Automated schedulers

• ITIL Framework

• Financial transaction-based applications



Soft Skills:

• Must be a creative, self-starter with excellent interpersonal skills as well as strong oral and

written communication skills

• Must have the ability to effectively solve problems and operate in a cross functional teamoriented

IT environment

• Must be able to work independently and take ownership of production issues

• Must be able to provide technical leadership as required within the production banking

environments

Additional Information

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