Bookprint Production Associate Level I - 2nd Shift - Hot Springs, AR

in Hot Springs, AR

Bookprint Production Associate Level I - 2nd Shift - Hot Springs, AR Job

Job Description Job Attributes+

  • Job ID


  • Job Location

    Hot Springs, AR, US

  • Job Category


  • Job Type

    Full Time

  • Career Level

    1-2 years

Under the direct supervision of a Bookprint Production Supervisor, the Bookprint Production Associate performs various clerical and repetitive manual functions in Book Print, Card Print, Quality control, and the Mail Out, as well as other miscellaneous functions in support of travel document personalization operations. The Bookprint Production Associate achieves a basic knowledge of the current travel document issuance software and computer operating system, to include retrieval of individual application information, upgrading applications to expedite status, data entry, and generation of mailing labels.

Job Qualifications

* High School diploma or equivalent and at least 1 year of experience in production, call center, or manufacturing required
* U.S. Citizenship Required
* Ability to successfully complete the CGI Background Investigation to include; 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
* Ability to obtain and maintain a Government Agency Moderate Risk Public Trust approval
* Ability to lift and carry 35 pounds
Additional Requirements:
* Basic personal computer skills using Microsoft Office applications
* Good hand to eye coordination
* Capable of doing repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading
* Capable of sitting or standing for extended periods of time
* Proven ability to communicate effectively and professionally
* Must be able to operate personalization-printing equipment, conduct Quality Control checks of the printed passport, and follow a pre-set pattern for document sequencing
* Ability to work 2nd shift hours: 3:30pm-11:30pm
* Must be available to work mandatory overtime (hours up to 10 per day and Saturdays as needed) to meet client demands


Job Requirements

Book/Card Print
* Maintaining control and accountability of passport books and passport cards
* Reviewing application information and printed passport books/cards for errors and quality
* Removing or rejecting applications and passport books/cards with errors
* Verifying individual book/card usage reports
* Filling out and maintaining Batch Tracking sheets or other reports
* Prioritizing work (i.e., expedited passports and early departures along with regular batches)
* Operating and being responsible for the care of computer equipment, including passport printers

Quality Control
* Checking data on passport using optical character reader
* Writing data onto the passport-integrated chip using chip writer/reader
* Determining acceptability of passport quality
* Performing data entry function and using the computer screen to verify accuracy of data
* Printing correct passport endorsements as appropriate
* Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing

Mail Out
* Conducting all aspects of mail out operations, including operation of automated postal machines

* Assisting in training employees in essential job functions and helping to constantly improve training, and process/procedures
* Ensuring adherence to internal controls
* Performing other functions as requested by the Management Team
* Participating and assisting within each department as required by workload

Additional Information

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